BY TEH WOON YA
SUBANG JAYA: JomPAY, an innovative Internet and mobile banking payment service in Taylor’s University (TU), received only about 160 transactions from students since its announcement on the student portal in August.
Taylor’s Business School student Tey Ying Ying, 18, said, “I decided not to utilise JomPAY due to my uncertainty towards the security and stability of this system since it is still new.”
Most students prefer to make their payment using previous methods such as direct bank-in, online banking, interbank transfer, over the counter and cheque drop-off.
“My parents prefer to pay my tuition fees by cheque drop-off as they are used to it and felt that it is safe and efficient,” said School of Architecture, Building and Design student Lim Su Ying, 21.
“I think the management could issue a letter or send an email to students and parents explaining how this system works in detail,” she added.
TU Chief Cashier Lim Pei Ean encouraged more students to utilise JomPAY as there are some limitations to the previous payment methods.
“Only certain banks are allowed in the previous online banking system; while making payment over the counter requires students to wait in a long queue,” Pei Ean said.
According to Pei Ean, students will be able to benefit from this new payment method as it would standardise all payment systems and reduce congestion at the payment counter in Student Central.
“The management does not plan to further promote the use of JomPAY as it was well-explained on the student portal, and it is not environmentally friendly to issue letters to students,” Pei Ean said.
JomPAY is initiated by Bank Negara using current or saving account of 42 banks, which allows students to pay their tuition fees securely through eight simple steps.
SUBANG JAYA: JomPAY, an innovative Internet and mobile banking payment service in Taylor’s University (TU), received only about 160 transactions from students since its announcement on the student portal in August.
Taylor’s Business School student Tey Ying Ying, 18, said, “I decided not to utilise JomPAY due to my uncertainty towards the security and stability of this system since it is still new.”
Most students prefer to make their payment using previous methods such as direct bank-in, online banking, interbank transfer, over the counter and cheque drop-off.
“My parents prefer to pay my tuition fees by cheque drop-off as they are used to it and felt that it is safe and efficient,” said School of Architecture, Building and Design student Lim Su Ying, 21.
“I think the management could issue a letter or send an email to students and parents explaining how this system works in detail,” she added.
TU Chief Cashier Lim Pei Ean encouraged more students to utilise JomPAY as there are some limitations to the previous payment methods.
“Only certain banks are allowed in the previous online banking system; while making payment over the counter requires students to wait in a long queue,” Pei Ean said.
According to Pei Ean, students will be able to benefit from this new payment method as it would standardise all payment systems and reduce congestion at the payment counter in Student Central.
“The management does not plan to further promote the use of JomPAY as it was well-explained on the student portal, and it is not environmentally friendly to issue letters to students,” Pei Ean said.
JomPAY is initiated by Bank Negara using current or saving account of 42 banks, which allows students to pay their tuition fees securely through eight simple steps.